HELPING EVERY CONTRACTOR ACTUALLY GET BENEFIT

Knowledgeable customer service from a welcoming staff that is dedicated to developing connections with contractors.

APPRAISAL OF CONTRACTORS

Adding Benefits to Our Partnerships with Contractors

Our highly acclaimed Contractor Support Team offers outstanding customer service to all registered contractors with Regal Umbrella. Their proactive work is essential to the ET Payroll service and guarantees a customized connection with every customer we pay. The group is fully dedicated to assisting contractors in making the most of their working relationship with us.

There are now six highly experienced industry specialists on the team that have excellent knowledge of current employment legislation, taxation guidelines, and the payroll process. This knowledge is extremely helpful in keeping all of our contractors informed about their payroll status and in promptly and effectively handling any questions.

Additionally, they are well-versed in the supplementary services that Regal Umbrella provides, and they are always willing to help contractors get the most out of the Regal Umbrella Rewards Portal, the Refer a Friend Program, and the Annual Contractor Satisfaction Survey. The main responsibilities of the Contractor Support Team are detailed below.

Contractor Support Form

Enrollment and Registration Procedures for Contractors

The Contractor Support Team will call a worker as soon as they are referred to ET Payroll to provide them a thorough explanation of the onboarding procedure and to introduce themselves. Along with making sure that all regulatory requirements—such as Right to Work and identity checks—are met, they will also go over what details are needed to effectively integrate a contractor to our payroll systems. Contractors that register are assured of a seamless payroll process moving ahead.

Overall Assistance & Correspondence

In addition to their functional and procedural duties, the Contractor Support Team is responsible for fostering and upholding a good rapport with each and every one of our employees. With a wealth of diverse industry experience, the team collaborates to bring the “Valuing Contractors” philosophy to life. Additionally, they would all be more than delighted to be a kind voice on the other end of the phone because, occasionally, a little banter can be quite beneficial.